

#1 voice and text agents
Voice AI for healthcare groups and practices
Vocca manages your patient calls, bookings, and reminders 24/7 so your team spends less time on admin and more time on care.
🇺🇸+1

#1 voice and text agents
Voice AI for healthcare groups and practices
Vocca manages your patient calls, bookings, and reminders 24/7 so your team spends less time on admin and more time on care.
🇺🇸+1

CONVERSATIONAL AI
Meet your future AI in action

CONVERSATIONAL AI
Meet your future AI in action
AI RECEPTIONIST
AI powering your front desk
More appointments
Fewer no-shows
Lower turnover
Happier patients
Get more appointments
30% of calls are missed on average, with half of them for new appointments. With Vocca, never miss a new meeting again.
15%
more appointments requests with 100% availability

More appointments
Fewer no-shows
Lower turnover
Happier patients
Get more appointments
30% of calls are missed on average, with half of them for new appointments. With Vocca, never miss a new meeting again.
15%
more appointments requests with 100% availability

More appointments
Fewer no-shows
Lower turnover
Happier patients
Get more appointments
30% of calls are missed on average, with half of them for new appointments. With Vocca, never miss a new meeting again.
15%
more appointments requests with 100% availability
ENTERPRISE-GRADE
Built for healthcare
Tailored to your practice
Vocca understands clinical vocabulary and adapts to each specialty. It applies to your scheduling logic, eligibility rules and communication style so it behaves like your front desk.
Trained on medical terminology
Work across all specialties
Follow your custom rules

Tailored to your practice
Vocca understands clinical vocabulary and adapts to each specialty. It applies to your scheduling logic, eligibility rules and communication style so it behaves like your front desk.
Trained on medical terminology
Work across all specialties
Follow your custom rules
Run your center efficiently
You get advanced statistics to manage your center with clear performance data. Secretaries use a real-time dashboard to track calls, tasks, and booking activity in your agenda.
4h saved per secretary per day
+15% appointments
-70% no-shows

Run your center efficiently
You get advanced statistics to manage your center with clear performance data. Secretaries use a real-time dashboard to track calls, tasks, and booking activity in your agenda.
4h saved per secretary per day
+15% appointments
-70% no-shows
Secured and certified
Built for healthcare privacy and security from day one. Data stays in your region, access is tightly controlled, and patient data is never used to train models, ensuring safe, compliant automation at scale.
GDPR / HIPAA / SOC type II
Local data residency
No training on your patient data

Secured and certified
Built for healthcare privacy and security from day one. Data stays in your region, access is tightly controlled, and patient data is never used to train models, ensuring safe, compliant automation at scale.
GDPR / HIPAA / SOC type II
Local data residency
No training on your patient data
DESIGNED FOR DOCTORS AND PATIENTS
Vocca at a glance
5M+
calls handled
80%
automation rate
-70%
missed appointments
+15%
new appointments
5M+
calls handled
80%
automation rate
-70%
missed appointments
+15%
new appointments
Trusted by thousands
Trusted by thousands
Vocca has handled millions of calls for medical groups and practices worldwide.
Browse their success stories to see how we've helped them.
My receptionists used to call patients before appointments, but it was repetitive and often forgotten. Vocca’s automated reminders have reduced no-shows and saved my receptionists significant time.

Shana Aiach
CEO, Sana Oris
Vocca has been an amazing tool that helped us scale our operations and save our team time so they can focus more on the patient and less on the phone.

Jonas Marciano
CEO, Klarity
I’m very impressed by this solution. It efficiently handles a large volume of our calls and drastically alleviates the phone pressure in our labs.

Daniel Attias
CEO, Biolam
Our clinic’s phones never stop ringing, overwhelming my assistants. With Vocca, they can focus on welcoming patients while calls are managed efficiently, keeping our patient–first approach intact.

David Hamid
CEO, Cabinet Agyl
My receptionists used to call patients before appointments, but it was repetitive and often forgotten. Vocca’s automated reminders have reduced no-shows and saved my receptionists significant time.

Shana Aiach
CEO, Sana Oris
Vocca has been an amazing tool that helped us scale our operations and save our team time so they can focus more on the patient and less on the phone.

Jonas Marciano
CEO, Klarity
I’m very impressed by this solution. It efficiently handles a large volume of our calls and drastically alleviates the phone pressure in our labs.

Daniel Attias
CEO, Biolam
Our clinic’s phones never stop ringing, overwhelming my assistants. With Vocca, they can focus on welcoming patients while calls are managed efficiently, keeping our patient–first approach intact.

David Hamid
CEO, Cabinet Agyl
My receptionists used to call patients before appointments, but it was repetitive and often forgotten. Vocca’s automated reminders have reduced no-shows and saved my receptionists significant time.

Shana Aiach
CEO, Sana Oris
Vocca has been an amazing tool that helped us scale our operations and save our team time so they can focus more on the patient and less on the phone.

Jonas Marciano
CEO, Klarity
I’m very impressed by this solution. It efficiently handles a large volume of our calls and drastically alleviates the phone pressure in our labs.

Daniel Attias
CEO, Biolam
Our clinic’s phones never stop ringing, overwhelming my assistants. With Vocca, they can focus on welcoming patients while calls are managed efficiently, keeping our patient–first approach intact.

David Hamid
CEO, Cabinet Agyl
My receptionists used to call patients before appointments, but it was repetitive and often forgotten. Vocca’s automated reminders have reduced no-shows and saved my receptionists significant time.

Shana Aiach
CEO, Sana Oris
Vocca has been an amazing tool that helped us scale our operations and save our team time so they can focus more on the patient and less on the phone.

Jonas Marciano
CEO, Klarity
I’m very impressed by this solution. It efficiently handles a large volume of our calls and drastically alleviates the phone pressure in our labs.

Daniel Attias
CEO, Biolam
Our clinic’s phones never stop ringing, overwhelming my assistants. With Vocca, they can focus on welcoming patients while calls are managed efficiently, keeping our patient–first approach intact.

David Hamid
CEO, Cabinet Agyl
Our clinic’s phones never stop ringing, overwhelming my assistants. With Vocca, they can focus on welcoming patients while calls are managed efficiently, keeping our patient–first approach intact.

David Hamid
CEO, Cabinet Agyl
I’m very impressed by this solution. It efficiently handles a large volume of our calls and drastically alleviates the phone pressure in our labs.

Daniel Attias
CEO, Biolam
Vocca has been an amazing tool that helped us scale our operations and save our team time so they can focus more on the patient and less on the phone.

Jonas Marciano
CEO, Klarity
My receptionists used to call patients before appointments, but it was repetitive and often forgotten. Vocca’s automated reminders have reduced no-shows and saved my receptionists significant time.

Shana Aiach
CEO, Sana Oris
Our clinic’s phones never stop ringing, overwhelming my assistants. With Vocca, they can focus on welcoming patients while calls are managed efficiently, keeping our patient–first approach intact.

David Hamid
CEO, Cabinet Agyl
I’m very impressed by this solution. It efficiently handles a large volume of our calls and drastically alleviates the phone pressure in our labs.

Daniel Attias
CEO, Biolam
Vocca has been an amazing tool that helped us scale our operations and save our team time so they can focus more on the patient and less on the phone.

Jonas Marciano
CEO, Klarity
My receptionists used to call patients before appointments, but it was repetitive and often forgotten. Vocca’s automated reminders have reduced no-shows and saved my receptionists significant time.

Shana Aiach
CEO, Sana Oris
Our clinic’s phones never stop ringing, overwhelming my assistants. With Vocca, they can focus on welcoming patients while calls are managed efficiently, keeping our patient–first approach intact.

David Hamid
CEO, Cabinet Agyl
I’m very impressed by this solution. It efficiently handles a large volume of our calls and drastically alleviates the phone pressure in our labs.

Daniel Attias
CEO, Biolam
Vocca has been an amazing tool that helped us scale our operations and save our team time so they can focus more on the patient and less on the phone.

Jonas Marciano
CEO, Klarity
My receptionists used to call patients before appointments, but it was repetitive and often forgotten. Vocca’s automated reminders have reduced no-shows and saved my receptionists significant time.

Shana Aiach
CEO, Sana Oris
Our clinic’s phones never stop ringing, overwhelming my assistants. With Vocca, they can focus on welcoming patients while calls are managed efficiently, keeping our patient–first approach intact.

David Hamid
CEO, Cabinet Agyl
I’m very impressed by this solution. It efficiently handles a large volume of our calls and drastically alleviates the phone pressure in our labs.

Daniel Attias
CEO, Biolam
Vocca has been an amazing tool that helped us scale our operations and save our team time so they can focus more on the patient and less on the phone.

Jonas Marciano
CEO, Klarity
My receptionists used to call patients before appointments, but it was repetitive and often forgotten. Vocca’s automated reminders have reduced no-shows and saved my receptionists significant time.

Shana Aiach
CEO, Sana Oris
Integrated with leading EHR and PMS
Integrated with leading EHR and PMS
































Discover how Vocca helps leading healthcare groups transform patient access.
Delivers instant value
80%
first call resolutions



95%
reduction in missed or abandoned calls
3 hours
saved per day per staff


3x
cheaper than a traditional call center
Your Most Common Questions
Your Most Common Questions
How does Vocca work as an AI medical receptionist for appointment scheduling and patient calls?
Is Vocca compliant with healthcare security standards (such as HIPAA, GDPR or SOC 2)?
Can Vocca integrate with my existing medical software (EHR, EMR...) ?
How fast can my practice start using Vocca?
What’s the difference between an AI medical receptionist and a virtual call center service?
What results do practices typically see after implementing Vocca?
How does Vocca work as an AI medical receptionist for appointment scheduling and patient calls?
Vocca acts as an AI medical receptionist, handling inbound and outbound patient calls, scheduling, rescheduling, and canceling appointments by connecting directly to your calendar and EHR. The voice AI understands the patient's request, books the right slot, sends SMS confirmations, and manages reminders to reduce no-shows. Patients never wait on hold, and your team gains up to three hours a day.
Is Vocca compliant with healthcare security standards (such as HIPAA, GDPR or SOC 2)?
Vocca is built with secure end-to-end encryption and maintains compliance with healthcare privacy standards including HIPAA, GDPR, and SOC 2 Type 2 certifications. This ensures that all patient data and call interactions are protected with the highest levels of security and confidentiality.
Can Vocca integrate with my existing medical software (EHR, EMR...)?
Vocca seamlessly integrates with calendars, CRMs, electronic health records (EHR), and other practice management tools to streamline workflows.
How fast can my practice start using Vocca?
Deployment is fast: no hardware to install, connection to your EHR/EMR, training on your appointment rules, phone number porting or smart routing. Most practices are live in one to two weeks, with the AI receptionist managing calls from day one.
What's the difference between an AI medical receptionist and a virtual call center service?
A virtual medical call center answers calls and relays messages for the practice. Vocca's AI medical receptionist manages the full scheduling workflow, 24/7, with the same level of accuracy and availability at any hour. Every patient gets the same personalized experience, without hold music, transfer steps, or variability in quality.
What results do practices typically see after implementing Vocca?
Practices usually observe: up to 70% fewer no-shows with automated reminders, 0 minutes of patient hold time, 2-3 hours saved per receptionist per day, more appointments filled, higher patient satisfaction, faster routing for urgent cases.
Comment fonctionne le télésecrétariat médical avec l'IA de Vocca ?
Vocca propose un télésecrétariat médical basé sur l'IA : l'assistant vocal gère les appels entrants et sortants, répond aux questions fréquentes des patients, prend, décale ou annule des rendez-vous, et se connecte directement à l'agenda médical du cabinet. Notre IA traite tous les appels, analyse la demande, oriente selon le motif, envoie une confirmation SMS ou WhatsApp ou un appel pour s'assurer que vos patients viennent bien. Résultat : un secrétariat médical disponible en continu, sans mise en attente, et moins de no-shows.
Vocca est-il conforme aux normes de sécurité en matière de santé (comme HIPAA, GDPR ou SOC 2) ?
Vocca utilise un chiffrement sécurisé de bout en bout et respecte les normes de confidentialité en santé, notamment HIPAA, GDPR et les certifications SOC 2 Type II. Cela garantit que l'ensemble des données patients et des interactions téléphoniques sont protégées avec le plus haut niveau de sécurité et de confidentialité.
Comment le télésecrétariat IA s'intègre avec mon logiciel médical (agenda, RIS...) ?
Vocca se connecte à votre logiciel médical grâce à des API sécurisées, ce qui permet à l'assistant IA de lire les disponibilités, ajouter un patient, et mettre à jour un rendez-vous en temps réel. Le télésecrétariat médical devient une extension de votre logiciel, sans changement d'outil pour l'équipe.
À quelle vitesse mon cabinet peut-il commencer à utiliser Vocca ?
La mise en service est rapide : rien à installer, connexion à votre logiciel médical, configuration de vos règles de rendez-vous, portage de numéro ou routage intelligent des appels. La plupart des établissements sont opérationnels en une à deux semaines.
En quoi le télésecrétariat médical IA est différent d'un standard téléphonique externalisé ?
Un télésecrétariat médical répond aux appels et transmet des messages au cabinet. Vocca fait l'inverse : l'IA résout la demande en direct, prise de rendez-vous dans l'agenda, confirmations automatiques, zéro mise en attente, 24/7, sans erreur.
Quels bénéfices pour les établissements de santé ?
Les établissements de santé observent : une gestion de 100% des appels, -70% de no-shows grâce aux rappels automatiques, jusqu'à 4 heures gagnées par jour pour l'équipe au secrétariat, une meilleure expérience patient, un accueil continu même pendant les pics d'activité.
Call us : 347 727 1717
Email us : contact@vocca.com
Call us : 347 727 1717
Email us : contact@vocca.com





